SOL Pro ("SOL," "we," "us," or "our") is an AI-powered transaction coordination platform for real estate agents, operated by SOL Technologies LLC. Our registered address and contact information are listed at the bottom of this page.
Account information — your name, email address, brokerage, and license state when you create an account.
Transaction data — property addresses, party names, prices, dates, milestones, and notes you enter or that are extracted from documents you upload.
Email content — when you forward or CC sol@solpro.app on transaction emails, we store the subject, body, and attachments of those emails solely to build your transaction library and power SOL's AI responses. We only store emails you explicitly send to us.
Uploaded documents — purchase agreements, addendums, inspection reports, and other PDFs you upload for contract parsing or compliance. These are stored in encrypted cloud storage.
Usage data — standard server logs including IP address, browser type, and pages visited, used for security and performance monitoring.
Payment information — billing is handled entirely by Stripe. SOL Pro never stores your credit card number or bank details.
When you connect your Gmail account, SOL Pro requests read-only access to your Gmail inbox (gmail.readonly scope) solely to identify real estate transaction emails and import relevant deal information into your pipeline.
We use this access only to:
We do not use Gmail access to:
You can revoke Gmail access at any time from SOL Pro Settings → Integrations, or directly from your Google Account permissions page. Revoking access does not delete previously imported transaction data.
We do not sell your personal information or transaction data to any third party. We do not use your data to train AI models beyond what is necessary to provide the service.
SOL Pro uses Anthropic's Claude AI to process email content, extract transaction data, and generate responses. Data sent to Claude for processing is subject to Anthropic's privacy policy. We do not permit Anthropic to use your data to train their models.
Your data is stored on Supabase infrastructure hosted on AWS (US East region). We use row-level security to ensure each user can only access their own data. Uploaded documents are stored in encrypted cloud storage. Data in transit is encrypted with TLS 1.2 or higher.
Access to production systems is restricted to authorized personnel only. We do not retain email content longer than necessary to operate your transaction library.
We share data only with the following categories of service providers, who are contractually bound to protect it:
We may disclose information if required by law, to protect our legal rights, or to prevent imminent harm.
We retain your account and transaction data for as long as your account is active. If you delete your account, your personal information and transaction data are deleted within 30 days. Email content stored in your transaction library is deleted with your account. Billing records are retained as required by law.
You have the right to access, correct, export, or delete your personal data at any time. You can do this from Settings → Privacy in the SOL Pro dashboard, or by contacting us at privacy@solpro.app. California residents have additional rights under CCPA. EU/UK residents have rights under GDPR — contact us for a data subject request form.
We use only essential cookies required to maintain your session. We do not use advertising or tracking cookies.
SOL Pro is a professional tool intended for adults. We do not knowingly collect data from anyone under 18. If you believe a minor has created an account, contact us at privacy@solpro.app.
We may update this policy from time to time. We will notify you of material changes via email or an in-app notice at least 14 days before they take effect. The effective date at the top of this page reflects the most recent update.